All balances must be paid one month in advance, unless you are placing a reservation within a month of your occasion, for which we then accept balance in cash, money order, or bank check. For all other occasions, balances can be paid by bank check or cash before the occasion, or paid to your chauffeur. All major credit cards can be used for deposit or the whole amount up front. After 24 hours, deposits are non-refundable. Company may extend the use of a deposit for the same value for up to one year. Diamonds Limousine Service and the Division of Ambassador Transportation does not take final balances on credit cards. Thank you.
We wanted to thank you for your services Friday night for our daughter’s wedding. Sammy was a refreshingly nice gentleman who we would highly recommend – he was very professional. Please tell him we were very pleased with the job he did!
Just wanted to thank you for everything. Our wedding was wonderful and our limo chauffeur was great and we had an amazing time!
David and Mike S.
Your company responded very promptly too my email requests and were very nice. I was very impressed. My partner and I are trying to decide what to do about limo service for our wedding. Originally we were set on a Hummer limousine. Now we are rethinking because of the cost and what we really need it for. We have between 10-12 people that would need transportation the day of the wedding. We are wondering if a nice stretch limousine would be better and more cost effective? I am very impressed with the service that I have received just via email correspondence. There are a couple companies I have checked with that haven’t even bothered returning calls. Thanks for the great customer service!
I just wanted to let you know how very pleased we were with Mike I hired your limo to transport my elderly relatives to my son\’s wedding reception. Most of them had never been in a limo before and were thrilled. Mike was so kind to help them in and out as well as escorting them from the ballroom, onto the elevator and into the coach. One 89-year-old woman nearly fell backwards out of the coach and mike literally caught her in his arms, averting a real catastrophe. Thank you so much!
Rochester Bride and Groom
Just want to tell you how impressed my husband and I were with our limo service Saturday night. Patrick was very polite and accommodating. The limo was very clean, well kept and huge!! I’m very pleased to be representing such a great business.